Latest from the AUA
Delivering excellent service
Published on May 21, 2020 / No Comments
Category: AHEP Blog , AHEP Updates , Previous AUA CPD Framework , Professional Development
Delivering excellent service The behaviour ‘delivering excellent service’ is all about providing the best quality service, whilst also building up genuine long-term relationships in order to drive up service standards. Although this is more relevant for some HE professional service roles than others, all of us want to deliver the best possible outcomes at work […]
Looking after yourself
Published on May 21, 2020 / No Comments
Category: AHEP Blog , AHEP Updates , Work and Covid
Leading with kindness
Published on May 21, 2020 / 2 Comments
Category: AHEP Blog , AHEP Updates , Work and Covid
CPD during lockdown
Published on May 20, 2020 / 1 Comment
Category: AHEP Blog , AHEP Updates , Previous AUA CPD Framework , Professional Development , Work and Covid
CPD during lockdown CPD is likely to have been the last thing on your mind recently. Adjusting to doing everything from home and undertaking every aspect of your role remotely, potentially whilst also trying to juggle other responsibilities has been the priority. But as lockdown continues, and we settle into new routines, you may have […]
May 2020 Member Spotlight – Sara Corcoran
Published on May 20, 2020 by Sara Corcoran / No Comments
Category: Governance , Member Spotlight
The May member spotlight is on Sara Corcoran, Leadership Coach at the University of Suffolk. Sara Corcoran is one of our current Board of Trustees members. Why do you do it? My career has spanned both the health and higher education sectors. In both, the sharing and support that colleagues offer one another, both within […]
Goodbye Leeds and hello Lancaster, starting a new role during a pandemic
Published on May 19, 2020 / No Comments
Category: AHEP Blog , AHEP Updates , Work and Covid
Goodbye Leeds and hello Lancaster Starting a new role during a pandemic I would never have thought to be finishing a much-loved role at Leeds during a pandemic. My colleagues gave me a great send off and I felt incredibly grateful to receive letterbox flowers and additional treats on my last day as I have never […]
Managing staff anxiety
Published on May 18, 2020 / No Comments
Category: AHEP Blog , AHEP Updates , Work and Covid
AUA awards Mark of Excellence to the Royal Veterinary College
Published on May 7, 2020 / No Comments
Category: AHEP Updates , Mark of Excellence , Professional Development
The AUA is thrilled to announce that RVC is the latest institution to be awarded the Mark of Excellence with a successful application for full institutional recognition. This fantastic achievement is the result of hard work which began in 2011, when RVC first started to work with the AUA CPD Framework as part of a […]
Professional Services – How you doin’?
Published on May 7, 2020 by Steve Smith & / No Comments
Category: AHEP Blog , AHEP Consulting , AHEP Updates
Professional Services – How you doin’? “How you doin’?” Although more famously used as Joey’s tried-and-tested pick up line in the US TV sitcom Friends, it’s also a very valid question to ask of professional services operations in HEIs. How do you know if your HEI’s professional services are doing what they need to and […]
Engaging with the Wider Context
Published on May 7, 2020 / No Comments
Category: AHEP Updates , PgCert , Previous AUA CPD Framework , Professional Development
Engaging with the Wider Context The behaviour ‘engaging with the wider context’ is all about how understanding the bigger picture can help you to better contribute to your role and your organisation. Becoming an AUA member is the first step to developing this behaviour, as it enables you to join a nationwide network of peers […]