AHEP Blog
The AHEP blog is a space to voice opinion, inform, celebrate and share perspectives of working in higher education administration and management today.
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Shaping Lives Through Student Support

What I love most about my role is connecting with students from all walks of life and seeing their journey unfold. Watching them grow, face challenges, and succeed is incredibly rewarding. It’s those everyday interactions that remind me why this work matters.
Jun 9, 2025
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Celebrating Member Success – Laila Burton

As part of the AHEP’s Student Experience and Engagement Special Interest Group (SIG), we’re conducting our 'Celebrating Member Success' interviews. In this edition we hear from Laila Burton, Assistant Director, Office of the Pro-Vice-Chancellor (Students) at The Open University. We discuss what we mean by success and hear Laila’s thoughts on how this has evolved during her career.
May 28, 2025
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Celebrating Member Success – Anna Quinn

As part of the AHEP’s Student Experience and Engagement Special Interest Group (SIG), we’re conducting our 'Celebrating Member Success' interviews. In this edition we hear from Anna Quinn, Head of Student Services at University of Northampton and The Consent Collective.
Sep 11, 2024
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Celebrating Member Success – Emily Maddock Khan

AHEP’s Student Experience and Engagement Special Interest Group (SIG), interview series, 'Celebrating Member Success' helps to shine a light on those who are working in these roles, so that others can learn more about the many different ways that we’re approaching this area of work across the sector. In this edition of 'Celebrating Member Success', we hear from Emily Maddock Khan, Head of College Services at the University of Nottingham International College.
Jun 26, 2024
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AUA Mentoring: My experience

AUA Mentoring: My experience Mentee – Phil Rowsby, Senior Governance Office, Heriot-Watt University, Edinburgh Mentor – Rachel Gerry, Director of Planning, Open University Since becoming an AUA member, although I have benefited greatly from a variety of member benefits, including fantastic networking opportunities, the Mentoring Programme has proven to be the most valuable to my […]
Jan 10, 2023
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From the world of Student Experience and Engagement: Tania Struetzel – University of Greenwich

From the world of Student Experience and Engagement: Tania Struetzel – University of Greenwich As part of the AUA’s Student Experience and Engagement network, we’re conducting interviews with those who work in the field. A wide variety of roles and teams support the improvement of student experience and engagement within universities. Our interview series helps […]
Oct 20, 2021
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From the world of Student Experience and Engagement: Jonathan Dempsey – New College of the Humanities (NCH)

As part of the AUA’s Student Experience and Engagement network, we’re conducting interviews with those who work in the field. A wide variety of roles and teams support the improvement of student experience and engagement within universities. Our interview series helps to shine a light on those who are working in these roles, so that […]
Sep 21, 2021
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From the world of Student Experience and Engagement: Lizy Holder – Bath Spa University

As part of the AUA’s Student Experience and Engagement network, we’re conducting interviews with those who work in the field. A wide variety of roles and teams support the improvement of student experience and engagement within universities. Our interview series helps to shine a light on those who are working in these roles, so that […]
Aug 5, 2021
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