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AHEP Blog

The AHEP blog is a space to voice opinion, inform, celebrate and share perspectives of working in higher education administration and management today.

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Celebrating Member Success – Laila Burton

As part of the AHEP’s Student Experience and Engagement Special Interest Group (SIG), we’re conducting our 'Celebrating Member Success' interviews. In this edition we hear from Laila Burton, Assistant Director, Office of the Pro-Vice-Chancellor (Students) at The Open University. We discuss what we mean by success and hear Laila’s thoughts on how this has evolved during her career.

Behind the Scenes – The Job Shadowing HE Podcast

Most HE professionals share the same drive—so why don’t we talk about our jobs? This article reflects on silence in the sector and how to shift it.

Compassionate Communication in Higher Education: Leading with Empathy in Challenging Times

"In recent years, the higher education landscape has been marked by rising complexities, shifting expectations, and a palpable increase in the emotional and psychological weight carried by students and staff alike. Against this backdrop, the way we communicate has never been more important or more powerful."

Ops SIG at One: What We’ve Learned (and Why You Should Join!)

March has come again - the springtime, the beckoning of the Easter break (further away than we would like this year...) and one year on from the official launch of our Operations Special Interest Group!

Student Engagement Isn’t Broken—But Are We Listening?

How can universities move beyond transactional student engagement? Exploring insights from the evasys Student Engagement Conference and Westminster’s own initiatives, this blog examines collaborative leadership as a framework for building confidence, embracing risk, and fostering meaningful staff-student partnerships.

Coffee Anyone? The Conversational Power of the Coffee Shop and Similar Spaces

The titular two words, hailed across lecture theatres, lunch halls and office kitchenettes alike, must be one of my favourite phrases. Why? Because we all hold a shared understanding of their inherent meaning.

Statement on the HESA staff record consultation

We have long been concerned at the lack of workplace and sector visibility and recognition that this reporting system means for many HE professional service staff. We therefore welcome the proposal from HESA to widen coverage of the higher education staff record to include technical staff and professional and operational staff.

A New Starter’s Guide to Succeeding in HE

I made some big changes last year – a new job in a new city – and as I reflect over the last twelve months, it’s been one of the best decisions of my life, and it’s taught me a lot about resilience.

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