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AHEP Blog

The AHEP blog is a space to voice opinion, inform, celebrate and share perspectives of working in higher education administration and management today.

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Shaping Lives Through Student Support

What I love most about my role is connecting with students from all walks of life and seeing their journey unfold. Watching them grow, face challenges, and succeed is incredibly rewarding. It’s those everyday interactions that remind me why this work matters.

Big In Japan

Following our recent event Japanese HE Unpacked, we caught up with AHEP Consultant Jenny Jenkins, who was in attendance on 8 May. In this article, Jenny shares her reflections and summarises some of the key takeaways from the session, offering a snapshot of the cultural context, strategic priorities, and professional structures shaping higher education in Japan today. Whether you joined us on the day or couldn’t make it, her insights provide a valuable window into the discussion.

Celebrating Member Success – Laila Burton

As part of the AHEP’s Student Experience and Engagement Special Interest Group (SIG), we’re conducting our 'Celebrating Member Success' interviews. In this edition we hear from Laila Burton, Assistant Director, Office of the Pro-Vice-Chancellor (Students) at The Open University. We discuss what we mean by success and hear Laila’s thoughts on how this has evolved during her career.

Behind the Scenes – The Job Shadowing HE Podcast

Most HE professionals share the same drive—so why don’t we talk about our jobs? This article reflects on silence in the sector and how to shift it.

Enhancing student wellbeing and engagement: actionable insights from the AHEP-evasys webinar

The landscape of UK higher education is facing a confluence of challenges, demanding innovative and empathetic approaches from all of us supporting the student journey.

Compassionate Communication in Higher Education: Leading with Empathy in Challenging Times

"In recent years, the higher education landscape has been marked by rising complexities, shifting expectations, and a palpable increase in the emotional and psychological weight carried by students and staff alike. Against this backdrop, the way we communicate has never been more important or more powerful."

Ops SIG at One: What We’ve Learned (and Why You Should Join!)

March has come again - the springtime, the beckoning of the Easter break (further away than we would like this year...) and one year on from the official launch of our Operations Special Interest Group!

Student Engagement Isn’t Broken—But Are We Listening?

How can universities move beyond transactional student engagement? Exploring insights from the evasys Student Engagement Conference and Westminster’s own initiatives, this blog examines collaborative leadership as a framework for building confidence, embracing risk, and fostering meaningful staff-student partnerships.

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