Student Support Officer

Are you passionate about making a difference in the lives of students? Do you have a strong understanding of the Equality Act (2010) and experience in supporting individuals with disabilities, mental health conditions, and other additional needs? If so, we have an exciting opportunity for you!

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.

Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefit all schools, teachers and leaders.

This is a new post within our Student Support and Welfare team! The Student Support and Welfare team is responsible for supporting a diverse population of trainees at the National Institute of Teaching.

As our ideal candidate, you will have experience of delivering one-to-one support to a range of learnings and supporting with disabilities, mental health conditions and other additional needs; this will include writing support plans. Familiarity with the DSA and its application process is essential, as well as being proactive and solution-focused, as this is a new role within our newly established Registry function.

Being a strong communicator is essential, as you will be collaborating with colleagues to ensure a holistic approach to student welfare and support.

This is a hybrid role with national travel. On average, it is 1–2 days per week on site, with the remaining days being home working. To be successful, you will need to be available to travel on Thursdays, as this is the day our trainees are on site for campus training days.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.

This role is full-time, but we are willing to look at job-share applications.

Key benefits:

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.

• Flexible Working – We offer flexible start and end working times, with hybrid working in place for all roles.

• Pension – Entry to the Local Government Pension Scheme

• Salary Sacrifice Schemes – We offer salary sacrifice schemes for bikes, cars and tech!

• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!

• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.

• Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development.

For more information and to apply, please visit: https://niot.org.uk/careers/Student-Support-Officer

Closing date: 23.59 on Sunday, 7 September 2025. 

Please note that we may close the role early depending on the number of applications received.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check, and an Occupational Health Check is required as a condition of employment.

*All information in the advert has been provided by the advertiser and not by AHEP