Registry and Records SIG

About the Registry and Records SIG

The Registry and Records SIG is a space for colleagues working in student records and registry roles to connect.

This SIG is an ideal platform for those in student records roles, covering everything from enrolment to graduation alongside wider registry roles including assessment and data quality. Acknowledging the difference in structures at HEIs some of the areas that this SIG covers are as follows:


• Enrolment, re-enrolment and registration
• Reporting to Student Finance
• Change of circumstances (withdrawals, suspensions, change of module/programme)
• Graduation
• Certificates, transcripts and documents
• Assessment and awards
• Data returns


What can you expect from the Registry and Records SIG?

–  A specialised network of like-minded colleagues providing opportunities for personal and professional development in line with the professional framework

– Opportunities to share ideas, knowledge and best practice to support each other in our roles and to get different perspectives on common issues and challenges we all face

To access more information and become a member of this SIG, sign into your AHEP account. Not an AHEP member? Join now!

Meet the Coordinators

Louise Tomenson, Lead Coordinator, Registry and Records SIG

Student Records Manager, Registry

York St John University

My HE career began in 2006 with what was supposed to be a short term contract as Award Ceremonies Co-ordinator at University of Bradford, fast forward eighteen years and I’m still working in the sector. I have experience from a range of roles at University of Bradford, University of Leeds and York St John University and started my current role as Student Records Manager in the Registry team at York St John University in October 2023. My team is responsible for enrolment through to graduation and much more in between including change of circumstances, student finance reporting and award document production.

I completed the AUA PgCert in HE Administration Leadership and Management in 2022 and have since become a mentor for students on the programme.  I previously led a staff wellbeing project and am an advocate for the importance of wellbeing at work. For me, one of the best aspects of working in HE is the opportunity to network and share best practice and I’m excited to see how the SIG develops and look forward to getting to know more colleagues across the sector. 

Tim Francis (He/Him), Deputy Coordinator, Registry and Records SIG

Student Records Manager

National Institute of Teaching

Tim has worked in Higher Education for over 12 years, building his experience through a varied career ranging from event management, programme operations, collaborative partnerships. Tim is now working at the National Institute of Teaching as a Student Records Manager.

Tim completed the AUA PgCert in HE Administration, Management and Leadership in December 2022, the PgDip in 2025 and is joining the MSc this year to continue his education journey at Nottingham Business School. As an advocate and passionate supporter of Registry specific professional development activity, Tim believes that being a part of this SIG is an exciting opportunity to bring like minded professionals together with the shared goal of sharing, networking and developing alongside each other and is looking forward to meeting more colleagues as the SIG grows.

Mark Davies, Deputy Coordinator, Registry and Records SIG

Deputy Head of Professional Placements, Timetabling & Awards, Academic Registry and Governance

University of Sunderland

With 29 years in higher education across two institutions, I’ve gained extensive experience in a variety of areas, including timetabling, awards and graduations, placements, programme administration, and finance.

I’ve been an active member of AHEP for approximately seven years, participating in the SIG network for the last two, specifically within the Student Experience and Engagement group. AHEP, and the SIGs in particular, provide a fantastic platform for colleagues from across the sector, at all levels, to come together, share experiences, and exchange best practice to address the challenges within our own institutions.

Recently, I participated in a SIG pilot for Action Learning Triads, where I had the pleasure of collaborating closely with two colleagues from other institutions on a project aimed at identifying more effective ways of engaging with students and academic colleagues.

This invaluable experience was made possible by AHEP and inspired me to take a more active role in this amazing community, with the hope of giving something back and helping others benefit in the same way I have.

A release (or punishment?!) I like to engage in outside of work is to coach my son’s under-14s football team. Pep needn’t worry, though, I definitely won’t be giving up the day job just yet!