Heather Knight

Lead Consultant

Heather Knight has 30 years of experience in the Higher Education sector, beginning her career at the practitioner level and progressing to over 20 years in leadership roles. Her focus has been primarily in student academic administration, support services, and the implementation of student systems. Heather has worked at several prestigious, highly-ranked institutions, including the University of Manchester, the University of Liverpool, and most recently, Lancaster University, where she held the role of Director of Students, Education, and Academic Services.

In addition to her institutional roles, Heather has served as a lead consultant to numerous Higher and Further Education institutions across the UK, supporting business process change and systems implementation. Her greatest satisfaction in working in HE has been collaborating with talented professionals to make a meaningful impact on students’ lives.