Being aware of own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.
Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.
Identifying and making the most productive use of resources including people, time, information, networks and budgets.
Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.
Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.
Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.