Which areas can our consultants help you with?
AHEP Consulting supports higher education institutions by conducting comprehensive reviews of professional services functions, including key areas such as Admissions, Registry, Student Services, Student Experience, Quality, Access, and Participation. We work closely with institutions to improve the interface and organisation between central services and faculties or schools, ensuring seamless collaboration and clarity of roles. Our expertise extends to supporting excellence in the student experience, with a focus on improving NSS outcomes and enhancing overall student satisfaction. We assist in developing and strengthening student support services to better meet the evolving needs of diverse student populations.
Additionally, we provide guidance on optimising systems and processes to improve efficiency, reduce duplication, and deliver more effective services. Our consultants offer strategic support in academic planning and student number forecasting, helping institutions align resources with demand and institutional goals. We also provide specialist advice on meeting the academic requirements of Office for Students (OfS) conditions, including compliance with Disabled Students’ Access Plans (DAPS) and the Teaching Excellence Framework (TEF).
Case Study:
Middlesex University – Introducing streamlining and workflow into course approval procedures
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We worked with Middlesex University to develop a workflow solution for its course/programme approval and closure processes, incorporating streamlining and process enhancement, aligned to the University’s revised governance approval mechanisms.
A client-centred approach including close liaison with the University throughout, and direct consultant input on campus.
A flexible project timeline to suit the University’s requirements within the pattern of the academic cycle.
An interim options report to support institutional decision-making.
“Thank you again for all your work on this project – the forms and process look in good shape. It’s been a pleasure to work with you – we could never have carved out the time to produce what you have.”
If you’re ready to enhance your professional services and transform the student and academic experience, AHEP Consulting is here to help. Our sector-specific expertise and practical approach mean we deliver solutions that work in the real world. Get in touch today at consulting@ahep.ac.uk to discuss how we can support your institution’s goals and drive lasting impact.