Education Administration and Management SIG
About the Education Administration and Management SIG
This SIG is designed for staff who are responsible for and interested in the work which goes on to support delivery of all types of education in our institutions, up to and including senior level managers who are interested in the development and strategic operation of education portfolios.
Education covers a huge variety of teaching and learning activities taking place in HEIs and associated organisations, from the very earliest stages of engagement with HE, through to Undergraduate and Postgraduate credit-bearing teaching, to executive education, Continuing Professional Development and other more modular forms of learning.
The purpose of the SIG is to open up dialogues around this very specific area of work, to surface issues which might benefit from collective solutions, and to reinforce the specialist professional skills required to effectively deliver excellent learning and teaching outcomes.
What can you expect from the Education Administration and Management SIG?
– A supportive network for those developing and building their knowledge and skills in education administration and management
– A forum to open up dialogues around this very specific area of work, discuss challenges and offer collective solutions, and to celebrate the specialist professional skills of SIG members
To access more information and become a member of this SIG, sign into your AHEP account. Not an AHEP member? Join now!
Meet the Coordinators
Charlotte Ransom – Education Administration and Management SIG Coordinator
Deputy Academic Registrar (Student Administration & Engagement)
London South Bank University
Charlotte has worked in Higher Education since 2013, having worked in several roles both within central professional services but also within devolved Schools and Divisions (faculties). Her roles have covered International Recruitment, UKVI, PGR, Student Experience, Placements and Employability, Student Support, Quality Assurance, Programme Administration, Apprenticeships and Student Engagement and Success. She is currently working as the Deputy Academic Registrar at London South Bank University (LSBU) with a responsibility for assessments, exam boards, results, change of circumstances, PSRB registrations, attendance management, student engagement and retention activity and the academic calendar. She has worked within management roles since 2016, supporting teams through significant periods of change; from regulatory changes to internal restructuring.
Her varied experience has given her the ability to understand the importance of good administration, including the design and implementation of simplified cross departmental processes. She is always looking for opportunities for improvement in administration processes that benefit both the staff and student experience.