Education Administration and Management SIG

About the Education Administration and Management SIG

This SIG is designed for staff who are responsible for and interested in the work which goes on to support delivery of all types of education in our institutions, up to and including senior level managers who are interested in the development and strategic operation of education portfolios.

Education covers a huge variety of teaching and learning activities taking place in HEIs and associated organisations, from the very earliest stages of engagement with HE, through to Undergraduate and Postgraduate credit-bearing teaching, to executive education, Continuing Professional Development and other more modular forms of learning.

The purpose of the SIG is to open up dialogues around this very specific area of work, to surface issues which might benefit from collective solutions, and to reinforce the specialist professional skills required to effectively deliver excellent learning and teaching outcomes.


What can you expect from the Education Administration and Management SIG?

– A supportive network for those developing and building their knowledge and skills in education administration and management

– A forum to open up dialogues around this very specific area of work, discuss challenges and offer collective solutions, and to celebrate the specialist professional skills of SIG members

To access more information and become a member of this SIG, sign into your AHEP account. Not an AHEP member? Join now!

Meet the Coordinators

Lucy Gaunt, Education Administration and Management SIG Lead Coordinator

Head of Student and Academic Services

Edinburgh Law School, University of Edinburgh

Lucy Gaunt is the Head of Student and Academic Services at Edinburgh Law School. In this role, she leads on the school’s provision of academic administration and student support. The Student and Academic Services Team is a multi-functional professional service which provides students with support from pre-arrival through to graduation, and facilitates the delivery of all teaching and learning activities.  Lucy works closely with the Law School Director of Education, Edinburgh Law School leadership and the wider University community to facilitate student learning, development and achievement.

Prior to joining the Law School in 2017, Lucy worked at University College London in a range of roles, latterly as Head of Student Mobility. She is a member of the Association of Higher Education Professionals, and holds a BA from the University of Bristol and an MSc from Birkbeck College, University of London.

Emily Downing, Education Administration and Management SIG Deputy Coordinator

Project Officer

Anglia Learning and Teaching, Anglia Ruskin University

Emily Downing is the Project Officer in Anglia Learning and Teaching, Anglia Ruskin University.  She has worked in Higher Education since 2009 in roles which primarily focus on student administration, support and experience.  In her current role she is part of a small team which manage 26 online interdisciplinary Ruskin Modules.  The modules bring together Level 5 students from all faculties and campuses to work together.  She also provides support for Personal Development Tutoring across ARU.

Emily is a Fellow of the Association of Higher Education Professionals.